On 4 February 2026, eco’s topDNS Initiative, in cooperation with the Digital Trust & Safety Partnership (DTSP), hosted the first topDNS Best Practice webinar of 2026 (the 11th session overall), focusing on how infrastructure providers can apply the DTSP Safe Framework (ISO/IEC 25389) to strengthen trust and safety practices beyond baseline compliance.
The session featured Farzaneh Badiei (Head of Outreach and Engagement at Digital Trust & Safety Partnership and Founder of Digital Medusa) and David Sullivan (Executive Director at Digital Trust & Safety Partnership). The discussion framed the topic in the context of expanding global online safety regulation – particularly the EU Digital Services Act (DSA) and its transparency reporting obligations – and the need for a shared, globally usable vocabulary and approach that reflects different infrastructure roles.
Key topics included:
- How the Safe Framework supports role-aware, risk-based trust and safety programs for hosting providers, registries, and registrars – without turning infrastructure actors into content moderators
- How the framework can help demonstrate due diligence across multiple regulatory regimes and reduce fragmentation
- How the five commitments (Development, Governance, Enforcement, Improvement, Transparency) translate into practical measures (e.g., accessible reporting channels, documented procedures, user notice and redress)
- How DTSP’s assessment methodology and tailoring approach aim to keep expectations proportionate by considering organizational scale and risk factors
- How ISO recognition makes the standard more usable for regulatory dialogue and interoperability (including being available at no cost)
The webinar closed with discussion of how threat intelligence and tooling providers might incorporate the standard via DTSP’s affiliate membership pathway, to support practical implementation.